Assists with showings, open houses/broker events, schedule inspections, signings, appraisals, and service provider appointments.

Listing Paperwork Management

• Creating listing paperwork/agency agreement and them live on MLS and KWLS.

• Preparing listing documents (Seller’s Disclosures, Lead-Based Paint Disclosures, HOA documents, etc.)

Listing Schedule Management

• Scheduling of open houses

• Scheduling of showings on listings

• Scheduling home photoshoot (through website or company photographer)

Listing Management

• Managing coming soon and active listings on MLS (status change, price change, update on remarks, etc.)

• Coordinating offers received on the listing (processing addendum, counter addendum, multiple offer notice, etc.)

• Update MLS status as needed

• Requesting HUD/Settlement Statement from Title Company

• Extract data from sources like ListHub, Zillow, Realtor.com, etc. to create and present weekly seller report

• Assist with creating BPO/PVO

• Send pre-listing packages as needed

• Extract data from sources like ListHub, Zillow, Realtor.com, etc. to create and present weekly seller report

• Assist with creating BPO/PVO

• Ensure client is entered in Command/CRM with updated contact info

• Keep listing checklists up to date

• Prepare listing docs

• Coordinate staging setup and removal directly with homeowner/stager

• Coordinate lockbox key with sellers

• Update active and pending listings in a spreadsheet

• Call seller when the listing goes live, asking them to watch for the email (text if no answer), letting seller know you will email link to live to list

• Maintain correct showing instructions in Showing time

• Monitor showings and call agents for feedback

• Enter feedback into the system and share with the seller (keep team apprised of showing feedback)

Business Process Management

• Open Houses

  • Scheduling of showings on listings

  • Scheduling home photoshoot (through website or company photographer)

  • Email sellers with confirmation and what to expect (need to create a template)

  • Ensure buyer agent receives all info regarding selling features of the home (open house checklist – including seller feedback form)

  • Advertise open houses in a timely manner on FB

  • Follow up with agent after the open house to obtain feedback about traffic, comments

  • Call/email seller to provide feedback regarding the open house

  • Include open house feedback in the seller’s weekly marketing update

  • Manage daily and weekly client communications while active

  • Open House feedback

• Weekly marketing updates for active listings

  • Coordinate Broker’s Open (if applicable)

  • Paid Ads Report (if applicable)

  • Completed items from their marketing plan

  • Activity, view, stats

• Once sold, transition file to the transaction coordinator